Undercover Boss and Homecare and Caregiving

homecare brightstar caregiver Last night CBS featured a homecare company on its show Undercover Boss. What stood out to us at Engage As You Age was that the healthcare and caregiving scenes on the program seemed to focus on most everything but socialization for the seniors. Aside from bingo we didn’t see much meaningful conversation. Laundry was done, lotions were rubbed and a few hugs and kisses were in the mix but more substantive conversation didn’t appear to be part of the program at all between the caregivers and the seniors.

Beyond the lack of socializing what also caught our attention was that the homecare workers and caregivers on the show also mentioned that there was a lack of communication so that they sometimes had to ask the seniors and elders what was expected of them!

At Engage As You Age we ALWAYS prepare our team members on how best to engage seniors in conversation and activities and ensure that we offer our employees a wide-range of materials and topics to present to someone.

This was the first time we had seen a homecare company featured on a major network television program. Are you aware of any other programs that capture homecare and caregiving on tv? Please get in touch with us if you do know of any other examples.

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